Job Description

A social services organization in New York City has a great opportunity awaiting a new Benefits Coordinator.

Responsibilities:

• Assist in the management of the entire Benefits process, from initial request to return to work, for all types of employee Benefits. Review Benefits requests, determine eligibility, and communicate decisions to employees.
• Interpret and apply federal, state, and local regulations, as well as company policies, regarding Benefits of absence, including FMLA, ADA, state disability laws, and paid time off (PTO) policies.
• Support WC and Safety Manager in responding to inquiries on Worker's Comp cases and Unemployment inquiries.
• Track and record WC cases and support in completion of the OSHA log.
• Serve as a point of contact for employees seeking information or assistance related to Benefits options, eligibility requirements, and application procedures. Provide guidance and support to employees throughout the Benefits process.
• Collaborate with HR professionals, supervisors, and managers to coordinate Benefits accommodations, facilitate return-to-work processes, and address any issues or concerns related to employee absences.
• Communicate with vendors who manage specific Benefits programs, like short-term and long-term disability insurance.
• Monitor employees' Benefits usage, balances, and entitlements using HRIS or equivalent tools. Generate reports and analyze data to identify trends, evaluate program effectiveness, and ensure compliance.
• Work with HR and management to assess and put in place reasonable accommodation for employees with disabilities or medical conditions, ensuring compliance with ADA and other relevant laws.
• Performs other duties as assigned.
• Serve as the main point of contact for employees regarding Benefits inquiries and assistance.
• Provide clear guidance and support throughout the Benefits process, ensuring employees feel supported and informed.
• Maintain open communication channels, respond promptly to inquiries, and offer personalized assistance to address employee needs.

Qualifications:

• Bachelor's degree in human resources, business administration, or a related field preferred.
• Previous experience in Benefits administration, HR, or a related field preferred.
• Knowledge of federal, state, and local laws governing Benefits of absence, including FMLA, ADA, and state disability laws.
• Strong understanding of HRIS systems and proficiency in Microsoft Office Suite.
• Excellent communication and interpersonal skills, with the ability to effectively interact with employees at all levels.
• Exceptional organizational skills and attention to detail.
• Ability to handle sensitive and confidential information with discretion and professionalism.
• Certification in Benefits management (e.g., Certified Benefits Management Specialist) is a plus.
  

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