Bilingual Customer Service Representative- Santa Ana, CA Job at Ultimate Staffing, Santa Ana, CA

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  • Ultimate Staffing
  • Santa Ana, CA

Job Description

Job Title: Bilingual Customer Service Representative (Spanish/English)
Location: Santa Ana, CA

Pay Rate: $22/hour

Job Type: Temp-to-Hire

Industry: Non-Profit Organization

Job Overview:

We are seeking a Bilingual Customer Service Representative to join our team in Santa Ana, CA . The ideal candidate will be fluent in both Spanish and English , possess strong communication skills, and be comfortable working with Excel and Outlook . This role involves handling customer service calls , scheduling appointments, and accurately inputting data into Excel.

Key Responsibilities:

  • Answer and manage customer service calls in both Spanish and English.
  • Accurately input and update data in Excel .
  • Utilize Outlook to schedule and coordinate appointments.
  • Provide exceptional customer service while assisting clients.
  • Maintain accurate records and documentation.

Requirements:

  • Bilingual (Spanish/English) - Required
  • Proficient in Microsoft Excel and Outlook
  • Strong customer service and communication skills
  • Detail-oriented and able to multitask in a fast-paced environment
  • Prior experience in customer service, scheduling, or data entry is a plus

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county , to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

Job Tags

Local area,

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