Job Description

Greetings from Aptimized!

We are pleased to announce an exciting full-time opportunity for the position of Business Analyst at our Wayne, NJ location. We are currently looking for a USC (U.S. Citizen) candidate to join our team.

Key Responsibilities:

Requirements Gathering & Analysis:

• Collaborate with stakeholders (clients, managers, and users) to capture and document business requirements.
• Analyze business processes, identify inefficiencies, and propose improvements.
• Conduct workshops, interviews, and surveys to gather necessary information.

Documentation:

• Develop and maintain detailed documents like Business Requirement Documents (BRD), Functional Requirement Documents (FRD), and Use Cases.
• Draft user stories and acceptance criteria to guide software development and process changes.

Data Analysis:

• Analyze data to identify trends, patterns, and insights that inform key business decisions.
• Design reports, dashboards, and visualizations to effectively communicate findings to stakeholders.

Process Modeling:

• Create process maps and flowcharts using tools like BPMN or Visio.
• Identify areas for process improvement and recommend optimization strategies.

Stakeholder Management:

• Act as a liaison between business units and IT teams, ensuring alignment of project requirements with business goals.
• Manage stakeholder expectations and maintain effective communication throughout the project lifecycle.

Testing & Quality Assurance:

• Assist in user acceptance testing (UAT) to ensure solutions meet business requirements.
• Work closely with development teams to clarify requirements and resolve issues during the testing phase.

Project Management Support:

• Support project managers in managing timelines, risks, and deliverables.
• Monitor project progress and assist with resource allocation to ensure deadlines are met.

Change Management:

• Facilitate the transition from old processes to new solutions, supporting end-users through the change process.
• Develop training materials and conduct training sessions as needed.

Required Qualifications:

• Education: Bachelor's degree in business, Information Technology, or a related field.
• Experience: 3+ years in business analysis or similar roles.
• Technical Skills: Familiarity with databases, SQL, or data analytics tools is a plus.
• Tools: Proficiency with Microsoft Office (Excel, Word), JIRA, Confluence, or other project management software.
• Communication Skills: Strong written and verbal communication skills to clearly articulate complex ideas.
• Problem-Solving: A creative and critical approach to solving business challenges.
• Attention to Detail: Exceptional attention to detail in documentation and data analysis.

Preferred Skills:

• Experience with Agile or Scrum methodologies.
• Knowledge of business intelligence tools (Power BI, Tableau).
• Relevant certifications such as CBAP or PMI-PBA are a plus.

If you are interested in this role or know someone who might be, please don't hesitate to get in touch. We look forward to hearing from qualified candidates who are eager to take on a challenging and rewarding position at Aptimized.

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