Job Description
Salary:
Claims Trainer - Shape the Future of Insurance Through Training and Development
Are you a seasoned claims professional with a passion for teaching and mentoring? We are excited to invite a Claims Trainer to join our dynamic team! This hybrid role offers a fantastic opportunity to lead training and development within our Claims Department.
About Us
Our core values—Integrity, Patriotism, Family, and Creativity—are central to everything we do. We are dedicated to making a meaningful impact and achieving remarkable results together. If you're seeking a role where you can truly make a difference and advance your career, your next adventure starts here!
Why You'll Love Working Here:
We offer a comprehensive benefits package designed to support your overall well-being. Enjoy company-sponsored Medical, Dental, Vision, Life, and Disability insurance (both Short-Term and Long-Term). We also provide Pet Insurance for your furry family members and four weeks of paid time off. Plan for your future with our 401(k) Retirement Plan, where we match 100% of the first 3% you contribute and 200% of the next 3%. Plus, our business casual environment ensures you feel comfortable while doing your best work.
Position Summary
As a Claims Trainer, you will play a crucial role in creating, developing, and delivering training programs for our Claims Department. You will collaborate with team members to identify training needs, promote consistency in claim handling, and recommend processes for greater efficiency. This role requires a high level of professionalism, ethical behavior, and the ability to work harmoniously with the team.
Key Responsibilities
- Training & Development: Identify training needs and create engaging training materials using various methods, including presentations, video job aids, PowerPoints, workflows, coaching, and mentoring.
- Consistency & Efficiency: Foster consistency in claim handling and recommend improvements for enhanced efficiency.
- Collaboration: Partner with team members and other departments to ensure timely completion of tasks and projects.
- Monitoring & Evaluation: Monitor and evaluate claim handling processes, assist with Quality Assurance file audits, and contribute to the team and organizational goals.
- Compliance: Stay informed about company procedures, claim-related statutes, insurance regulations, and other legal requirements.
Qualifications
- Education: Bachelor's degree required.
- Experience: At least 7 years of experience in property insurance claims; field claim handling and/or claims training experience is preferred.
- Licensing: Florida 520/620 Adjuster License is required, with the ability to obtain adjuster licenses in Alabama, Georgia, North Carolina, South Carolina, and other states within 90 days of hire.
- Skills: Excellent oral and written communication skills, strong organizational and time management abilities, and sound judgment and decision-making skills.
- Technical Proficiency: Strong knowledge of Xactimate, XactAnalysis, XactContents, Adobe, and Office 365 programs (Outlook, Word, Excel, Microsoft Teams, PowerPoint, Power BI). Prior knowledge of Guidewire is a plus.
Additional Information
- Physical Demands: Regularly required to sit, use hands to handle or feel, and talk or hear. Occasionally required to stand and walk.
- Work Environment: The noise level in the work environment is usually moderate. This hybrid role requires onsite presence, and occasional overnight travel may be required.
Ready to help shape the future of insurance through impactful training? Apply today and join our team!
Employment Type: Full-Time
Salary: $ 40,000.00 140,000.00 Per Year
Job Tags
Full time, Temporary work, Casual work, Remote job, Night shift,