Call Center Representative Job at Insight Global, Anaheim, CA

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  • Insight Global
  • Anaheim, CA

Job Description

Required Skills and Experience

- 1-2 years of experience working in a call center with inbound calls (50+ calls a day)

- High School diploma or GED

- Good communication and personality

- Ability to type at least 36 WPM

- Adaptable and eager to learn, willing to work in a fast paced center

- Excellent communication and reliable

- Bilingual in Spanish

Job Description

Insight Global is currently seeking Customer Service Representatives to join a large healthcare provider in Anaheim, CA. In this role, you'll operate within a dynamic call center environment, fielding inbound calls from members. Your responsibilities will encompass addressing enrollment inquiries, facilitating appointment bookings, and efficiently handling customer complaints. This position is onsite 5 days a week.

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