Job Description

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SUMMARY

Responsible for input of all claims into the Claim System via telephone, fax, e-mail and mail. Claims are researched through various programs in order to obtain necessary data for effective handling. Position is also responsible for maintaining property damage. Customer provides files to include sending notification of the customer carrier to the claimant, adverse carrier and insurance agent. Responsible for assigning claim files upon direction of the Claim Managers. Position provides a great amount of support to the claim adjusters which in turn allows the adjusters to expedite the handling of the claim

ESSENTIAL FUNCTIONS

Entering new losses into Claim System

Researching new losses

Assigning new losses

Assisting with covering the phones at the front desk

ADDITIONAL RESPONSIBILITIES

Performs other duties as assigned

Handling shared intake email accounts with appropriate sense of urgency

Providing documentation to billing department in a timely manner

EDUCATION

H.S. diploma/GED

EXPERIENCE

One (1) year or more experience in clerical work

SKILLS

Demonstrates customer service skills.

Ability to type 40-45 wpm

Strong verbal and written communication skills.

Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors).

Ability to work independently and as a member of a team.

Possesses flexibility to work in a fast paced, dynamic environment.

Capable of multi-tasking, highly organized, with excellent time management skills.

Detailed oriented with excellent follow-up practices.

KNOWLEDGE

Computer & data entry skills; beginner level.

LICENSES

TRAVEL

0-10%

Applicants from Colorado, Connecticut and Washington State:

The hourly rate for this position ranges from $18.25

Ryder offers comprehensive health and welfare benefits, to include medical,

prescription, dental, vision, life insurance and disability insurance options, as well as

paid time off for vacation, illness, bereavement, family and parental leave, and a tax advantaged 401(k) retirement savings plan

Job Category: Risk Management

Compensation Information :

The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc.

Compensation ranges for the position are below:

Pay Type :

Hourly

Minimum Pay Range:

Maximum Pay Range:

The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type.

Benefits Information:

For all Full-time positions only : Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.

All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Security Notice for Applicants:

Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through .

Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at [email protected] or 800-793-3754.

Current Employees:

If you are a current employee at Ryder (not a Contractor or temporary employee through a staffing agency), please click here ( to log in to Workday to apply using the internal application process.

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