Job Description

Our Client, a hospital , is looking for someone to join their team as a Collections Analyst!!

***This is a hybrid 4-month contract position that takes place in Philadelphia, PA***

What You Will Be Doing

• Investigate Accounts identified as low pays, denials, or otherwise
• Review accounts in work file/queue and take appropriate steps to resolve accounts in compliance with CAA’s contracts, agreements, or appropriate measures.
• Contact insurance company/third parties by telephone, letter, fax, e-mail, etc. as needed.
• Include complete and appropriate comments on actions taken to resolve accounts.
• Review and perform analysis and trending to identify possible barriers to correct and timely claim submission, claim processing, provider enrollment, among others which may result in non-payments, delayed payments, or low payments.
• Transfer accounts when necessary and only after confirming updated registration or eligibility.
• Assist with special projects, audits and reconciliation as necessary.
• Reconcile credit balances and submit requests for refunds in accordance with policies or when applicable or contact Payor to initiate off-sets/retractions of incorrectly paid services when possible.
• Investigate and submit for approval write off allowances and/or adjustments that have reasonable justification in accordance with CAA’s contracts and policies.

Required Skills & Experience

• Knowledge of word processing, electronic mail, and spreadsheet applications
• Must be proficient in Microsoft Excel. Must be comfortable working with large data sets.
• Excellent analytic skills.
• Excellent interpersonal and organization skills.
• Ability to handle multiple tasks, meet deadlines and handle confidential materials.
• Excellent phone etiquette. Strong customer service and phone skills.

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