We need to fill a Customer Service Representative position in our Customer Service Department.
Primary Job Responsibilities:
· Product Knowledge: Provide informed answers to questions regarding products, pricing, and availability.
· Order Support: Assist customers and the Sales Force in processing orders and tracking their progress.
· Effective Communication: Clearly and efficiently respond to shipping inquiries and provide timely updates on order status.
· International Collaboration: Coordinate with our international customer service department to address customer needs and manage necessary documentation.
Job Requirements:
· Problem Solving: Identify and troubleshoot customer issues, providing effective solutions to enhance customer satisfaction.
· Mathematical Skills: Perform basic mathematical calculations, including percentages, to handle discounts, refunds, and pricing adjustments.
· Outstanding Written and Verbal Communication: Demonstrate exceptional written and verbal communication skills to effectively interact with customers and convey information clearly and concisely.
· Organizational Skills: Utilize strong organizational skills to manage time effectively, prioritize tasks, maintain a tidy and efficient workspace, and ensure a strong follow-up on customer inquiries and issues.
· Team orientated with the ability to effectively interact with co-workers, internal departments, and external customers.
· Strong Computer Skills: Proficiency in using computers, including knowledge of Microsoft Office Suite, office software, the ability to quickly learn new technologies.
· A minimum of two years of call center experience (preferred)
· Bilingual in English and Spanish (preferred)
Weyco Group provides a family-friendly atmosphere with a great corporate culture, work from home opportunities, and a comprehensive benefit package which includes: medical, vision, and dental insurance, LTD, HSA, vacation, and 401(k). Candidates should send resume and salary requirements to:
Weyco Group, Inc.
333 W. Estabrook Blvd
Glendale, WI 53212
Attn: Human Resources
E-mail: hr@weycogroup.com
Fax: 414-908-1935
...that opened in August 2008. The School educates and boards 400 students in grades six through... ...SUMMARY Under the leadership of the Director of Student Support, the school counselor... ...Dual certification in content and special education preferred Computer Skills...
...PTO ABOUT US David Herrera, who immigrated to Houston from El Salvador in 1979, is the inspiration behind Grupo Herrera Restaurants. After working as a captain waiter at Anthony's, Herrera developed a passion for the restaurant industry and learned about...
...Transforming Lives Through Trading Excellence. Proprietary Trading Job at Maverick Trading Discover Maverick Trading Maverick Trading, a pioneer in proprietary trading for 26 years, is searching for skilled and aspiring equity and option traders. We are a global...
Hospitality Associate Medical Conference Center One of the top Children's Hospitals in the U.S. is looking for a Hospitality Associate to help with the up keep of their Medical Conference Center. They're looking for a dependalbe, team player ready to be apart of...
...communication abilities, with a high degree of self-confidence Ability to draw upon past/present experiences and acquaintances to develop markets and sustain long-term relationships Note -- applicants must be authorized to work in the United States. Benefits...