Job Description

Job Description:

How do we make an impact?

• Unity Lab Services provides a single source for integrated lab service, support, and supply management.
• Our customized service offerings and premier service experts have the flexibility and experience to uniquely address our customer’s laboratory's business needs.

What will you do?

• Make on-site program replenishments and disbursements.
• Perform stockroom duties to include: receiving, put-away, stock rotation, cycle counts, and other functions according to customer requirements.
• Perform laboratory services such as glassware processing, biological waste processing, chemical inventory receipt/reconciliation, delivery of direct shipment orders to end users/performing required deliveries.
• Work within computer systems to access and follow standard operating procedures.
• Proactively communicate with the supervisor any customer concerns and/or potential problems.
• Effectively address customer concerns within established resolution timeframes.
• May perform other responsibilities as assigned by management.

How will you get here?

Education

• High school diploma or equivalent required.

Experience

• 0-1 Year experience within a laboratory setting preferred.
• Experience working in customer service is also a plus.

Knowledge, Skills, Abilities

• Able to read, write, and speak English fluently.
• Strong communication skills, with a desire to deliver excellent customer service.
• This includes maintaining a professional appearance and demeanor in all interactions and upholding client’s values.
• Possesses a strong desire to serve the customer, and the interpersonal skills to collaborate with various levels of personnel at the customer site.
• Must possess operating skills to use handheld scanners to enter data in various systems as needed; as well as analytical skills to reconcile reports.
• Demonstrates computer proficiency and possesses basic skills in Microsoft Office suite of software.
• Uses organizational skills to multi-task and meet due dates as needed.

Physical Requirements / Work Environment

• Works primarily at customer sites, which may require independent work at the customer locations.
• Work areas may include spaces where chemical-based allergens are in use (such as penicillin, tetracycline, etc)
• Depending on the area of the building, personal protective equipment may be worn, including lab coats, coveralls, hoods, facemasks, hairnets, safety gloves, steel-toe shoes, bump hats, and/or safety glasses.
• Requires the ability to lift, push, and pull 30-40 pounds consistently; may be required to lift 50 pounds occasionally, including operation and use of pushcarts, pallet jacks, forklifts, etc.
• Regularly required to stand or walk for prolonged periods.
• Ability to work overtime, as needed.
• Reliable transportation.
• Computer and iPhone literate.

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