Hotel Operations Manager Job at Harper Associates, Detroit, MI

eE4wT2NzcUxqRGFIWDN2ZlV2SmVteUhOQkE9PQ==
  • Harper Associates
  • Detroit, MI

Job Description

Nestled in the heart of downtown, our luxury hotel offers an unparalleled guest experience, combining excellent service, exquisite accommodations, and top-tier amenities. We are seeking a dynamic and experienced Hotel Operations Manager to oversee the daily operations, ensuring exceptional service and efficiency across all departments.

Key Responsibilities:

  • Oversee daily hotel operations, including front desk, housekeeping, and guest services.
  • Ensure an outstanding guest experience by maintaining the highest standards of hospitality and service.
  • Monitor and improve occupancy, ADR, and RevPAR.
  • Train, mentor, and lead department managers and staff to uphold brand standards.
  • Implement and maintain policies, procedures, and safety regulations.
  • Collaborate with the General Manager to develop strategic initiatives and business plans.
  • Manage budgets, forecasts, and financial performance for the front office and housekeeping departments.
  • Address guest concerns promptly and professionally to maintain satisfaction and loyalty.

Qualifications:

  • Bachelor’s degree in Hospitality Management or related field preferred.
  • Minimum of 5 years of experience in hotel operations, with at least 2 years in a leadership role.
  • Keen eye for detail and hotel presentation in public areas.
  • Excel at guest service.
  • Strong knowledge of hotel management software and operational best practices.
  • Exceptional leadership, communication, and problem-solving skills.
  • Ability to multitask and thrive in a fast-paced, luxury hospitality environment.
  • Proven track record of driving guest satisfaction and operational excellence.

What We Offer:

  • Competitive salary and performance-based bonuses.
  • Comprehensive benefits package, including health, dental, and vision insurance.
  • Opportunities for professional growth and career advancement.
  • A supportive and vibrant work environment in a premier downtown location.

If you are a results-driven hospitality professional passionate about delivering top-tier service, we invite you to apply and join our esteemed team.

Click apply or email your résumé to kevin@harperjobs.com .

Visit to see all our job opportunities.

Job Tags

Similar Jobs

New York State Unified Court System

Law Librarian Job at New York State Unified Court System

The Appellate Division, Fourth Department, is seeking a skilled and dynamic Principal Law Librarian to oversee the entire library collection and manage assigned staff. This is a senior position responsible for ensuring the efficient operation of the library while also...

Guerra Wealth Advisors

Tax Planning Advisor Job at Guerra Wealth Advisors

 ...Guerra Wealth Advisors is seeking a detail-oriented and proactive Tax Planning Advisor specializing in personal and business tax strategies. This role focuses on creating comprehensive tax plans that align with our clients' financial goals.The ideal candidate will have... 

HirefinderRPO

Caregiver Job at HirefinderRPO

 ...meaningful impact? Were looking for compassionate and dependable Caregivers to join our team, providing exceptional care to clients in the comfort of their homes. As a Caregiver, youll play a crucial role in empowering and supporting individuals by offering... 

360 Privacy

Data Protection Analyst Job at 360 Privacy

 ...digital executive protection. The Data Protection Analyst Expect to hit the ground running by...  ...cases our clients. The Role ~ Entry level position ~$55,000 Annual Salary ~...  ...; or six months to one-year related experience and/or training; or equivalent... 

Catalyst Life Sciences

Facilities Manager Job at Catalyst Life Sciences

 ...Our client is actively searching for a Facilities Manager. This is an on-site position in Houston TX. You should apply if you have: ~8+ years of experience in pharmaceutical manufacturing ~3+ years of experience in a leadership position ~ Experience managing facilities...