Lottery Field Service Technician II-(Fresno, CA) Job at IGT, California

eU5rUGRzYUFoamVIVTM3YVV2cGRrU3JF
  • IGT
  • California

Job Description

Responsibilities

Join the WINNING TEAM at IGT Global! IGT is seeking a Lottery Field Services Technician in Fresno, CA. The Lottery Field Services Technician is responsible for servicing IGT equipment at retailer (customer) locations and will be part of our award-winning lottery services organization.
The Field Service Technician is responsible for maintaining and servicing IGT equipment at Retailer (customer) locations. Responds to dispatches and drives to customer locations within a specified "zone" to deliver supplies and to install, remove, or repair lottery equipment and communication devices.

Responsibilities:

  • Responsible for transporting, installing (if applicable), and maintaining IGT equipment, replacement parts, tools, and other equipment in an organized and structured manner.

  • Attend driver training and follow IGT vehicle policy regarding the use and maintenance of the company vehicle.

  • Maintain equipment to promote continuous operation of IGT equipment.

  • Troubleshoot to restore malfunctioning equipment to working order in the field. This may include swapping failed equipment, cleaning and/or minor adjusting of the malfunctioning component.

  • Communicate effectively and efficiently with Dispatchers. Accurately report activity, arrival and departure times and problems, details, and resolutions of failures to Dispatch.

  • Deliver marketing supplies and consumable parts such as paper, ribbons, betslips, etc. and track inventory of these items.

  • Deliver basic training to new Retailers or refresher/remedial training to Retailers who may be performing procedures incorrectly, such as changing paper and ribbon.

  • Complete basic forms for reporting activities, equipment problems, recommendations for improvements to procedures, etc.

Playing for What Matters Most - You!

Qualifications

  • High school degree or GED equivalent required.

  • 1 - 2 years of experience in a customer service related position

  • 1 -2 years of experience in technical repairs

  • Must possess a valid driver's license, have a good driving record and demonstrate the ability to correctly perceive colors.

  • Physical Requirements: Must be able to climb a ladder, lift and carry equipment weighing up to fifty (50) pounds for a significant distance (e.g., from a parked vehicle to a point within the Retailer's location or to the rooftop of the retailer's location). Must be able to sit and drive for prolonged periods of time, demonstrate dexterity when working with tools and work with moving parts and electrical current. May work at heights (rooftop) for installation of equipment, work in close quarters and/or; be exposed to inclement weather during some installations.

Keys to Success

• Building collaborative relationships
• Decision making
• Drive results
• Foster innovation
• Personal energy
• Self-leadership

-#LI-LF1

Job Tags

Similar Jobs

Match Education

Upper Elementary Lead Teacher (IMMEDIATE OPENING) Job at Match Education

 ...authorization . The salary range for teachers new to Match is $61,819-97,899 and is determined by the candidates prior years of full-time teaching experience. The hours for the position are 7:00am-2:45pm every school day except Wednesdays, when staff stay until 4:30pm for... 

Clayful

Chat-Based Youth Mental Health Coach Job at Clayful

 ...interest in becoming a Clayful Coach! While we are not actively...  ...in Transforming Youth Mental Health! Are you passionate about...  ...to tackling the youth mental wellness crisis. Our goal: provide every...  ...adapt to the dynamic nature of a remote startup, and have flexibility... 

Vocational Instruction Project Community Services Inc.

CASAC-T- CASAC Clinical Counselor (1199) Job at Vocational Instruction Project Community Services Inc.

 ...Sign-On Bonus $1,500-$2,500* Perks Working for VIP: 1199 Benefits: Medical, Dental...  ...skills. Ability to read, write and speak the English language. Knowledge of...  ... Ability to read, write and speak the Spanish language preferred. VIP Community... 

UrBench

Android Developer Job at UrBench

 ...Job Title: Android Developer Client: PayPal Location: San Jose CA (Onsite Hybrid 3 days per week) Duration: 7 Contract to begin...  ...Job Description: ~ 38 years of experience in Android app development with a strong portfolio of released applications on... 

DANIEL DEFENSE LLC

MARKETING ANALYST 2 Job at DANIEL DEFENSE LLC

 ...defense, hunting, and sport shooting. As the Marketing Analyst , you will be responsible for the functions outlined below:...  ...intermittent standing, walking, sitting and bending throughout the workday. Must be able to work in a manufacturing environment, to include...