Job Description

Full Job Description Patient Driver

A Driver’s main responsibility is to safely transport clients to and from detox hospitals. It is expected that as a driver you must follow all traffic laws and correctly route yourself, ensuring that there is enough gas in the tank at all times for your destination. On a daily basis, you will need to be punctual and responsive to the Admissions Department’s request for picking up and dropping off clients. Duties also include delivering top notch customer service and making transitions to hospitals and treatment centers seamless. Often, drivers are the first and last point of contact for our clients, and as such, they are ambassadors of our company and should always embody our ethical standards.

• Safely transport clients to and from detox hospitals.
• Follow all traffic laws.
• Show up on time.
• When picking clients up, introduce yourself and offer to help with belongings.
• Maintain personal hygiene.
• When dropping clients off at referral sources and treatment centers, escort clients inside facilities and make a proper introduction.
• Make sure vehicles are presentable; drivers are not allowed to eat inside of vehicles.
• Provide excellent customer service.
• Maintain a safe driving record and environment.
• Build strong working relationships and a positive work environment.
• Demonstrate strong interpersonal communication skills.
• Interact positively with clients throughout transport.
• Communicate effectively with clients before pick-up by reaching out via cell phone.
• Familiarity with using navigation systems.
• Willing to be flexible with scheduling from day to day as hours vary.
• Random alcohol and drug testing.
• Other duties as assigned.

EDUCATION/EXPERIENCE REQUIREMENTS

• High school or equivalent (Required)
• Valid Driver License

LICENSES/CERTIFICATIONS

• BLS and de-escalation certification training (training provided by facility)

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