Job Description

Regional Operations Manager - OMS360

Job Summary

OMS360 is seeking a Regional Operations Manager to oversee the administrative operations of oral surgery practices. This role is responsible for driving operational excellence, efficiency, and growth by leveraging data, optimizing workflows, and supporting partner doctors and office teams. The ideal candidate will serve as a trusted advisor, ensuring consistency in scheduling, patient flow, and revenue cycle management while maintaining workforce planning objectives.

This position requires strong leadership, problem-solving, and financial acumen, as well as the ability to travel extensively within the assigned region.

About OMS360

OMS360 is a fast-paced, entrepreneurial organization offering a premier network of oral maxillofacial care. OMS360’s primary growth engine is successfully acquiring and integrating add-on practices. Your job will be connecting us to these practices. Our partner practices benefit from our centralized support system, operational best practices, finance, accounting, recruiting network, and marketing expertise.

Essential Duties & Responsibilities

• Direct and lead the administrative operations of approximately 10 affiliated practices.
• Conduct regular meetings with operations teams and partner doctors to review performance, trends, and opportunities.
• Analyze data to identify inefficiencies and implement improvement strategies using the 360 Operating System.
• Establish and enforce standard operating procedures to drive consistency across locations.
• Train teams in structured problem-solving and root cause analysis.
• Support office managers and providers with goal setting and operational enhancements.
• Partner with HR on workforce planning, recruitment, and employee relations.
• Serve as an escalation point for office managers, ensuring swift issue resolution.
• Build relationships with vendors and ensure timely delivery of high-quality supplies.
• Embed within supported offices to understand and address unique community needs.
• Monitor competitive landscape and implement strategies to maintain a market-leading presence.
• Provide ongoing coaching and mentorship to employees, fostering professional growth, enhancing performance, and ensuring alignment with organizational goals

Qualifications & Experience

• Bachelor's degree in Business, Healthcare Administration, or a related field.
• Minimum of 3 years of multi-site healthcare management experience.
• Strong understanding of P&L management, budgeting, and financial analysis.
• Experience with Practice Management Systems preferred.
• Knowledge of LEAN methodologies, operational excellence, and continuous improvement principles.
• Strong data analysis skills and ability to interpret reports for strategic decision-making.
• Exceptional communication, leadership, and relationship-building skills.
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).

About Shore Capital Partners

Shore Capital, a Chicago-based private equity firm with offices in Nashville, is an investor in lower middle market companies in the Healthcare, Food and Beverage, Business Services, Industrial, and Real Estate industries. Shore’s strategy is to support management partners to grow faster with less risk through access to capital, world-class board and operational resources, and unmatched networking, development, and shared learnings across the portfolio. From 2020-2023, Shore received recognition from Inc Magazine as a 4x Top Founder Friendly Investor and by Pitchbook Research for being the global leader in Private Equity total deal volume. Shore targets investments in proven, successful private companies with superior management teams, stable cash flow, and significant potential to grow through industry consolidation and organic growth to generate value for shareholders. Shore has $9.1 billion of assets under management and in additional investment platforms to which it provides business and operational consulting services. Shore’s exits have yielded a multiple of invested capital of 6.6x and an internal rate of return of 64% on average, which places SCP in the top 1% of private equity firms. For more information on these awards and investment platforms, please visit:  

Our Core Values

• Teamwork . We are one community; partners with a shared vision of success. We are more powerful together than alone.
• Integrity . We communicate honestly, transparently, and authentically. We take responsibility for our actions, building our reputation by doing what is right.
• Growth-Minded . We seek to constantly adapt and improve. We provide pathways for personal and professional fulfillment.
• Excellence . We are a performance-driven organization, with a passion for excellence in service and outcomes. We are committed to being the best version of ourselves each day.
• Respect . We actively listen and seek to understand. We are welcoming to all; treating others with dignity, compassion, and kindness.

We are an Equal Opportunity Employer (EEO).

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