Job Description

Role: SalesForce Business Analyst

Location: Dallas, TX (Hybrid)

Contract

Roles & Responsibilities:

• Years of Experience - 10.0 to 15.0 Years
• Consult and liaise with stakeholders to gather and confirm business requirements
• Analyze and consolidate information to develop solutions to ensure business requirements are achieved
• Partner with key stakeholders to identify how business requirements can be delivered to ensure improved user experiences and reduced cost and time impacts
• Provide expert support to key stakeholders in managing system and process changes
• Produce functional, technical and system design documentation
• Create test scenarios for applications and enhancements, ensuring functional requirements are met
• Facilitate testing of new Salesforce functionality rollouts
• Develop complex reports and dashboards to support the delivery of business key metrics.
• Deliver effective training modules and user guides
• Identify and develop super user knowledge and capabilities across the business

Interact with third party vendors and developers where appropriate Competencies:

• Salesforce Certified Administrator (ADM201)
• 5+ years of experience with Salesforce.com setup and configuration
• 5+ years business analyst experience
• 1-2 years project management experience preferrable
• Excellent knowledge of the full SDLC - Proficient MS Excel, Word, PowerPoint and Visio user
• Extensive experience in data modelling, process mapping and specification documentation
• Experience facilitating workshops and discussion sessions
• Experience in developing, implementing and maintaining system processes and procedures
• Experience in creating business cases for technology-related solutions
• Experience in working with B2B Commerce Cloud, Experience Cloud, Sales Cloud and Service Cloud

Mandatory Skills

• Sales Force Advanced Administrator

Key Skills:

Salesforce Business Analyst, B2B Commerce Cloud, Sales Cloud and Service Cloud

VDart Group, a global leader in technology, product, and talent management, empowers businesses with comprehensive solutions through our four distinct, industry-leading business units. With a diverse team of over 4,000 professionals across 13 countries, we deliver strong results across various industries, including Fortune 500 companies.

Leveraging our deep expertise as a global provider of resources and solutions, we serve a wide range of industry verticals, including BFSI, Automotive, Healthcare, Mobility, Energy, Life Sciences, Manufacturing, Consumer Industries, and Technology.

With over 16 years of experience, VDart has evolved to meet the needs of leading technology brands, placing and training more than 20,000 professionals and shaping the industry's future.

Our continuous reinvention, providing resources for IT solutions and unique digital solutions, has positioned us as a top growth leader in digital talent management and technology consulting.

Committed to " People, Purpose, Planet ," we prioritize social responsibility and sustainability, as evidenced by our EcoVadis Bronze Medal Certification and participation in the UN Global Compact.

Our dedication to delivering strong results has earned us recognition as a trusted advisor for businesses seeking to drive innovation and growth, including many Fortune 500 companies.

Join our network! Partner with VDart Group to leverage our global network, industry expertise, and proven track record with a diverse clientele.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

• Dice Id: 10330808
• Position Id: 2025-83393/219337
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