Job Description

Company Overview:

Founded in 1929, Heinen's is a premier grocery store chain noted for its quality products and outstanding customer service. Thriving under the third generation of proven family leadership, Heinen's operates 23 stores (19 in Cleveland, Ohio and 4 in Chicago, Illinois), two distribution warehouses, one food production plant, and a corporate office. Culturally, we emphasize the quality of life for every associate within the organization. We offer this through a competitive compensation package, professional development and leadership opportunities, paid time off and balanced work schedules.

Job Summary:

The Facilities Manager is responsible for facility and property management of a region of grocery retail locations within Northeast Ohio and Chicago, IL. The position will require regular site visits to oversee work and inspect properties and buildings.

Responsibilities:

This position will be responsible for the following duties in collaboration with store leadership and internal departments. The Director of Facilities will give oversight.

The Facilities Manager is a critical role responsible for maintaining the operational integrity and excellence of our grocery retail locations across Northeast Ohio and Chicago, IL. This role is uniquely positioned to ensure our stores operate smoothly, focusing heavily on superior communication skills, and a deep understanding of HVAC, refrigeration, and food service equipment. Regular site visits are a cornerstone of this position, facilitating direct engagement with store operations and maintenance needs.

Core Responsibilities:

• Manages the upkeep of up to eight (8) retail locations, focusing on ensuring the effectiveness and condition of HVAC, refrigeration, and all facility equipment to maintain high operational standards.
• Performs regular site checks and works closely with store leaders to make sure each location adheres to our high-quality standards.
• Reviews and approves invoices, ensuring accuracy in and understanding of maintenance costs.
• Directs the planning and execution of maintenance projects, including cost-effective buying and negotiation, as well as overseeing store renovations and updates.
• Be available for emergency responses 24/7, with a team-sharing system in place for continuous coverage.
• Selects and maintains good relationships with service providers to improve service quality and efficiency.
• Upholds strict maintenance and quality control standards through frequent inspections and clear communication with service providers and management teams.

Additional Responsibilities:

• Manages maintenance requests efficiently using advanced work order systems like Accruent, Facilio, and Service Channel.
• Uses facilities management data analysis to enhance equipment efficiency and reliability.
• Implements strategic approaches to improve operational efficiencies.

Qualifications:

• Associate degree or extensive experience in a related field, focusing on facilities management, HVAC, refrigeration, and food service equipment.
• Excellent communication skills for engaging with various stakeholders, including technical teams and store management.
• Able to work well in a team, as well as independently handle detailed and complex projects.
• Skilled in MS Excel, MS Teams, and database management, with a knack for analyzing facilities management data.

Heinen's, Inc. provides equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, veteran status, or any other characteristic protected by federal, state, or local law.

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