Front Desk Agent
Compensation: $19.00 to $20.00 per hour , Full-Time
As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional service with a personalized touch. You will ensure a seamless check-in/check-out experience, manage reservations, deliver bespoke concierge services, and provide information regarding the hotel and local attractions. The ideal candidate has experience in luxury hotels, luxury retail or any high-end customer service experiences. We are seeking a well-rounded individual able to stablish relationships with our guest that carries great sense for making others feel special as well as having the ability to handle volume and multitask in a constantly changing environment as a hotel is. Your role will reflect the luxury and sophistication of our hotel, ensuring every guest enjoys a memorable and effortless stay.
This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.
Key Responsibilities:
Qualifications & Skills:
Additional Requirements:
EOE
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