Job Description

THE OPPORTUNITY

At Hirschfeld —We’re Built Different . We focus on creating authentic connections that transform ideas into lasting partnerships. It’s not just about delivering experiences; it’s about building relationships that truly matter. We’re not just looking for employees; we’re seeking individuals who want to grow with us, contribute to meaningful work, and craft something extraordinary together.

As an Account Manager, you'll execute client initiatives within agency standards, budgets, and timelines. You'll collaborate with the Client Services Leadership Team on tactical account aspects and contribute to strategic development. Acting as the liaison between the Agency and the Client, you'll represent their needs to ensure exceptional results and exceed expectations.

THE COMPANY

Powered by 70 dedicated professionals, Hirschfeld is committed to the mission of creating Awe Inspiring Moments. Hirschfeld orchestrates over 5,000 events annually for clients like Anheuser-Busch, Monster, Unilever, and NASCAR. Since 2004, the company has built comprehensive capabilities spanning strategy, creative design, fabrication, logistics, sponsorship consulting, hospitality, and event management. We are a powerhouse in transforming challenges into innovative solutions for businesses and brands.

RESPONSIBILITIES

• Serve as the primary point of contact for clients and vendors, managing relationships and expectations
• Develop and maintain strong client relationships, ensuring clear communication and smooth execution across all stakeholders (clients, vendors, properties, etc.)
• Oversee and support client event activations, including on-site presence, product sampling, talent coordination, and hospitality management
• Develop and execute event marketing initiatives, including customized programs, promotions, and activations
• Manage and track program and event budgets, ensuring financial accountability, forecasting costs, and reconciling post-event expenses
• Prepare post-event reports, budget reconciliations, and client status updates
• Develop a strong understanding of the client’s business, brand, and competitive landscape.
• Assist with vendor contract negotiations, budget planning, and ensure deliverables meet contractual obligations
• Provide strategic input to optimize client programs, resolve challenges, and support new business development or client renewal efforts
• Project manage custom asset design, fabrication, and delivery, working closely with the creative and fabrication teams to ensure quality and budget alignment

QUALIFICATIONS

• Four or more years of relevant professional experience, preferably in an experiential or event agency setting, with a background in client management
• Strong verbal and written communication skills, with a professional demeanor and confidence in client interactions
• Ability to think strategically and creatively, effectively communicating insights and recommendations
• Strong problem-solving skills, with the ability to work independently and collaboratively
• Excellent time management, project management, organizational, and budget management skills
• Demonstrated ability to foster strong relationships with clients, internal teams, vendors, and event partners to ensure seamless collaboration
• Ability to travel up to 30% of the year and work flexible hours, including weekends and holidays as needed
• Experience with event production and mobile tours
• Demonstrated ability to foster strong relationships with clients, internal teams, vendors, and event partners to ensure seamless collaboration
• Proficiency in Microsoft Office and/or Google Suite

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