Job Description

Responsibilities:

Social Media: Develop and implement social media strategies to increase brand awareness, engage with followers, and drive traffic to company platforms through compelling content and community management
Booking and Coordination: Assist clients in planning and booking travel arrangements, including flights, hotels, car rentals, and activities
Customer Service: Provide excellent customer service to clients via phone, email, and chat, addressing inquiries, resolving issues, and ensuring customer satisfaction
Data Entry and Record Management: Maintain accurate records of bookings, payments, and customer interactions using our CRM system
Travel Advisory: Offer expert advice on destinations, travel arrangements, and travel insurance options to clients
Problem Solving: Handle any issues or concerns that arise during travel, such as flight cancellations or itinerary changes, and provide timely solutions

Requirements:

Experience: Proven experience in a customer service role or within the travel industry
Skills: Strong communication skills (verbal and written), excellent customer service abilities, and proficiency in using travel booking platforms and CRM systems
Organization: Ability to manage multiple tasks and prioritize workload effectively in a remote work environment
Problem-Solving: Capacity to handle and resolve customer issues promptly and professionally
Flexibility: Willingness to work flexible hours, including evenings and weekends as required, to accommodate client needs and time zones
Education: High school diploma or equivalent; additional certification in travel and tourism is a plus

Benefits:

Remote Work: Enjoy the flexibility of working from home with a supportive team environment
Competitive Salary: Compensation commensurate with experience, with opportunities for performance-based incentives
Professional Development: Access to ongoing training and development opportunities within the travel industry
Travel Perks: Discounts on personal travel bookings and familiarization trips to enhance product knowledge

Important Notice: Please ensure to check your junk or spam folders, as sometimes emails can be filtered there. If you don’t see a response from us in your inbox within a couple of days, please check these folders and mark our emails as “Not Spam” to avoid missing any important information.

Job Tags

Remote job, Flexible hours, Afternoon shift,

Similar Jobs

In Flight, Inc

Team Lead Job at In Flight, Inc

At In Flight, Inc. we empower people with intellectual and developmental disabilities to reach for hopes and dreams and support a meaningful quality of life . Welcome! In Flight Inc., is a nonprofit that provides support services within a home environment and the ...

Aramark

Cook - Bella Terra Bloomingdale Job at Aramark

...be immersed in a world that goes beyond food preparation experimenting with different cuisines, flavors, and cooking styles. At Aramark, we care about your health, so we have production guidelines and safety procedures in place to help you do what you love. Get ready...

Cyntergy

Refrigeration Engineer | Refrigeration Designer Job at Cyntergy

...project milestones for installation verification or scope-of-work definition. Troubleshoot refrigeration systems with accompanying engineering report EDUCATION Bachelor of Science in Engineering. In lieu of B.S. degree 4-5 years of experience in engineering...

Adventure Awaits

Social Media Specialist Job at Adventure Awaits

...effectively while delivering exceptional event experiences for our clients. We give you the... ...and product launches to weddings and social gatherings. You'll have the... ...client satisfaction Utilize social media to maintain and market to client base No sales quotas...

Amentum

Criminal Intelligence Analyst (Cyber Threat Intel) Job at Amentum

...ROLES AND RESPONSIBILITIES The Cyberthreat Intelligence Analysts responsibilities will include strategic intelligence analysis to provide... ...posed by terrorists, nation-states, and other cyber criminals conducting cyber attacks Work with other Fusion Center staff...

Social Media Assistant - Work From Home Job at SeaBreeze Homes and Living, United States

eDlvSGNjQ0tqeldDWG5QVlYvMVltU2ZLQWc9PQ==